What to do when you lock your keys in the car

Getting locked out of your car is a real pain. Especially as it nearly always happens when you’re in a rush. Whether it’s because you’ve locked the keys in, you’ve lost your keys or your keys are damaged, NRMA has helped 78,000 members get back into their cars this year. Here are some tips from NRMA on what to do when you find yourself locked out of your car.

1. Stay calm – the world doesn’t usually end if you’re late. If you’re running late, call ahead and advise of your situation.
2. Do a quick lap around the car. Often you may find that a window is down or a door (of the boot) may be unlocked.
3. If accessible, consult your owner’s manual. Some cars often include a metal key hidden in a keyless remote. Many manuals can be found online if yours is locked in the car.
4. Consider your spare keys. Do you have a spare handy or does a friend or family member have a spare that you can access? If so, give them a call.
5. Consider your situation. Is it an emergency or can you use alternate transport and worry about the car later?
6. If the car belongs to you and you are a member of the NRMA, give us a call. NRMA Road Assist covers all members for key lock-ins and, depending on your level of coverage, we also provide assistance towards a locksmith if needed.
7. If a child or pet is locked in the car, your request will immediately be prioritised by the NRMA, whether you are a member or not. In this case, call 13 11 11 immediately.
8. If you don’t have roadside assistance, sign up on the spot, call a locksmith or try to open the door yourself. However, unless your car is fairly old, a shoelace, packaging tape or coat hanger won’t be of much use. Handy hint: If you’re not in a rush and are joining the NRMA, avoid the on the spot sign-up fee by waiting 48 hours before calling for assistance.
9. As a last resort, call the police or smash a window. Before you smash any window, a handy tip: call your manufacturer and ask which window is the cheapest to replace and if it is in stock. This will help you to decide which window to break.
10. If you lost a key, get another made ASAP. If you lose all your keys, replacements can be very costly.

To avoid locking your car keys in future:

• Keep a spare key in your bag, place or work or other convenient location.
• Give a spare key to a friend or family member.
• Get roadside assistance BEFORE you need it.

Don’t let life’s little mishaps get in the way. How many times have you locked your keys in the car? Share your stories in the comments. If you’re prone to locking your keys in your car or losing car keys, you might want to consider the NRMA’s Key Plus product. If you also lock your keys in your house, read this guide.